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Service Hotline: 913.851.3399
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Surprises can be fun – surprise birthday parties, surprise proposals, surprise baby showers. But sometimes, surprises can be bad. Like when you get a bill for something that you thought was going to be much cheaper than it was.

Luckily, you’ll never experience that at Lancaster Brothers Heating and Cooling. That’s because we have upfront pricing. You’ll get a quote from us BEFORE any work is done, so you always know what to expect ahead of time. No surprises.

Customer Satisfaction Is Our Goal

Upfront pricing is just one of the customer-pleasing features we offer every day. We’ve been in business since 2000 and we know the secret to success is keeping our customers happy. Everything we do is customer-focused. When you choose Lancaster Brothers, you get two decades of experience in heating and cooling and in customer satisfaction.

Here are some key benefits of working Lancaster Brothers:

One Hour of Labor with All Service Calls – Really!

When you call Lancaster Brothers for air conditioning or furnace repairs, you always get an hour of labor included. When we come to your home for a repair, we don’t try to nickel and dime you to death for every minute we’re there. The problem may be small, or the problem may be large, but your service call always comes with an hour of labor costs included with your repair. We know this is not typical or even expected, but we’ve found that it’s one surprise our customers really love it.

Trained Technicians

All of our technicians are trained. They are not just trained in how to repair heating and cooling equipment. They are trained in customer service as well. That means our expert technicians can repair any brand of air conditioner or furnace because they are highly trained and know their stuff. They receive up-to-date training as technology changes. All of our technicians are going to get the job done right. But you can also expect to be treated professionally and always with a friendly smile and helpful attitude.

Get a Quality Home Comfort System with Lennox

Our focus on customer satisfaction is what has made us successful for the last 20 years and you can count on Lancaster Brothers to always have your best interest in mind. If you need heating and cooling repair in Kansas City, give us a call and you’ll see what we mean. And if you need a new furnace, we will be happy to give you a free estimate on replacing your system with a quality Lennox system. We proudly install Lennox equipment, and there are typically rebates and financing available. Our comfort specialists will be happy to go over all the options.


Call us at (913) 851-3399 or contact us online for all of your heating and cooling needs.

February 8th, 2019

Posted In: Uncategorized

These days, home automation is becoming more and more mainstream. Our devices and appliances are being networked together to provide us with seamless control over all aspects of our homes, turning them into “smart homes.” A programmable Wi-Fi thermostat is a perfect example of how the way we control our homes is being revolutionized.

Wi-Fi Thermostats Give You Control from Anywhere

A wireless, or Wi-Fi, thermostat regulates temperature, improves energy efficiency and feedback, and ensures that you’re comfortable at all times. These thermostats build upon the basic features of older programmable thermostats, but they include a large variety of added features. One of the many appeals of a Wi-Fi thermostat is that they enable you to stay connected to your home, no matter where you are. Once you sync your Wi-Fi thermostat with your router, you will have remote access from a computer or via an app on your smartphone or tablet. From the palm of your hand, you can have total control over your home’s temperature.

Popular Wi-Fi Thermostats Compared

Here are a few of the most popular Wi-Fi thermostats available today, all of which are both iOS and Android compatible.

  • Ecobee3 Thermostat:  This model understands when to turn on your heat or air conditioning. It tracks this based on many data points such as your home’s unique energy profile and the weather outside.
    The Ecobee3 includes a remote sensor that enables you to monitor the temperature in more than one room in your house. It even senses whether anyone is home and Lancaster Brothers Smart Thermostatwhat rooms are occupied and will maintain a lower programmed temperature when empty saving energy and money. Ecobee3 saves homeowners an average of 23% annually on their energy bills. It is HomeKit, Apple’s framework for home automation, enabled and also works with Amazon Alexa for voice control.
  • Nest Learning Thermostat V.3: One of the great things about this model is that it learns the temperatures you like, and begins to program itself, all within about a week’s time. Nest is extremely energy-efficient. One unique feature is it alerts you when you choose a temperature that saves energy, and enables you to check your energy history. This Nest model also automatically turns itself down when no one is home. When Nest senses you across the room, it lights up to show you the time, temperature or weather. This model also works with Amazon Alexa for voice control.
  • Honeywell RTH8580WF1007 Wi-Fi Thermostat: This touchscreen model, is ranked as the best budget model. It features remote 7-day scheduling to honeywell_sperian_rth8580wf1007_w_wi_fi_7_day_programmable_touchscreen_1084338accommodate your family’s busy schedule without sacrificing comfort. It also has automatic software updates as well as a “temporary hold” setting for when you’re on vacation or otherwise away. The Honeywell features voice control and works with multiple smart home systems.

If you’re interested in learning more about these programmable wireless thermostats, contact Lancaster Brothers today and let us help you decide which type is best for you. We’ll handle the installation, too.

February 8th, 2017

Posted In: Uncategorized

Here is a comment from a recent system installation customer.    We appreciate our customers taking time to let us now how we did.

“Thank you and lancaster brothers for the great work. The house feels great with the new system, the installation crew was fantastic, I am so glad I chose your company. Thank you again.”




September 7th, 2016

Posted In: Uncategorized

3 Reasons to Call Lancaster Brothers Picture

There are countless reasons to call Lancaster when you have a problem with your heating or cooling system. However, with all the options available to you, let’s condense it down to the top 3 reasons to call Lancaster first:

1.     Upfront pricing

No hidden fees here! The upfront price we give you is what you will pay. We don’t want your heating and cooling problems to be a number crunching game. We just want to make sure you and your family are comfortable. You can count on us to do just that for just the price we say! There are no ugly surprises when the bill comes.

Related Read: How Many Repairs Are Too Many? Use This Simple Rule of Thumb

2.     Trained Technicians

Speaking of making sure your family is comfortable, all of our technicians are trained, professional, and friendly. Our expert technicians can repair any brand of air conditioner or furnace because they are highly trained and know their stuff. They receive up-to-date training as technology changes. That way they can be prepared for whatever your problem may be. All of our technicians are going to get the job done right.

Related Read: AC Won’t Work? Our Best Troubleshooting Tips

3.     One Hour of Labor with All Service Calls

lennox-furnace-ac-kcWhen you call Lancaster for air conditioning or furnace repairs, you always get an hour of labor included. We don’t try to nickel and dime you to death for every minute we’re there.

Maybe the problem is small, maybe it is large, but your service call always comes with an hour of labor costs included with your repair.


And if the time comes where your repair is just too costly or your system is too old to repair, we will provide you with a free estimate on replacing your system. Lancaster Brothers proudly installs Lennox equipment, and there are typically rebates and financing available. Our comfort specialists will be happy to go over all the options.

Those are just the top three of our countless reasons to call Lancaster first. Visit our website where you can find out more about our services and benefits. When you need AC or furnace help, call Lancaster Brothers at (913) 851-3399 or contact us online.

August 3rd, 2016

Posted In: Uncategorized

At Lancaster Brothers We Strive To Give All Of Our Customers A Positive Experience:

Here is feedback from one of our customers during this hot spell.

Hi Chris.  I wanted to tell you about my experience with your company.  Last night about 6:30, we noticed our AC was not cooling or blowing much air.  I called the emergency line and got ahold of Kevin.  He asked us to look to see  if the unit was blowing, etc.  We were getting minimal air to come in the and heat was rising.  He told me he was in Blue Springs and I told him that I hated for him to drive all the way to South Olathe at that time of night and that we could just limp along.  To be honest, I thought that I might need a pay advance to pay for emergency services, so I thought I better wait.  He immediately told me that an emergency call was only $165.00  (you could charge way more) and a regular call was only $125.00.  That is so reasonable.  I still told him I hated for him to drive that far.  He told me “ I would rather come and check on it tonight, besides, that is what we are here for “.  He came and fixed it and was so professional and nice.  We have had construction/remodeling in our basement and concrete dust had restricted and cause the unit to freeze up.  My bill was still $165.00.


You guys run a TOP NOTCH business and I appreciate it so much!!  Just thought I would let you know

July 24th, 2015

Posted In: Uncategorized

While making your notes of all the things you want to get done this Spring don’t forget to think about your family’s comfort. It is not to early to start planning for Spring projects like getting your air conditioning maintained.  The sun will eventually come out and the temperature will rise. Make sure your air conditioning unit is ready to operate efficiently on those warmer days.

We are able to schedule these appointments up to eight weeks out to insure our customers get the dates and time frames that best fit their schedules.  Call us today so we can help you mark that off your Spring to do list!

March 3rd, 2015

Posted In: Uncategorized

We are approaching that time of year when we spend more time in our homes and our heating systems will be working harder.  Lancaster Brothers wants your family to be warm  and cozy!  Did you know that by adding humidity to the air it actually makes a home feel warmer?  Ever walk across your carpet and have static electricity?  Do you or a family member suffer from dry sinus passages?  If so, Lancaster Brothers can help ease those annoying problems by adding a whole house humidifier to your heating system.  Contact us today so we can help you live more comfortably.

November 25th, 2014

Posted In: Uncategorized

The Royals are heading to the World Series!  We know this baseball season has been exciting for sports fans and we are looking forward to a World Series Win.


We also want all of our customers to live in a healthy and safe home that is why we are reminding everyone that it is time to call and schedule a maintenance check on your heating system.  Every year there are stories in the media about carbon monoxide poisoning in homes.  We at Lancaster Brothers take safety very seriously and strive to maintain high quality and safety standards for all of our customers.  Like a World Series Win we want our customers safe!

October 17th, 2014

Posted In: Uncategorized

Evening temperatures this week are expected to dip into the 40’s!  Have the peace of mind knowing that your equipment has been checked by a professional and that it is safe to operate.

Call us today to schedule a comprehensive check and cleaning of your furnace which includes a carbon monoxide test.

Keep your family safe & comfortable!


September 12th, 2014

Posted In: Heating, Uncategorized

Ground source heat pumps are more complex and complicated than a conventional heating & cooling system.  Regular maintenance on this type of system is critical.  The tests & maintenance steps required for these systems are something that the majority of homeowners cannot do themselves.  We go to many homes every year where a costly breakdown and service call could have been avoided had maintenance been performed regularly.

Our recommendation is having maintenance performed twice a year.  Once in the heating season and once in the cooling season.  Sign up to be one of our annual maintenance customers and receive additional discounts on repairs.

Looking at building a home?  We install Ground Source Systems in new construction as well.

Replacement Filters?  We have those too!  Visit our Overland Park location for your conventional or ground source filter purchases.

Lancaster Brothers Heating & Cooling appreciates the opportunity to earn your business!

July 11th, 2014

Posted In: Uncategorized

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