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Serving the Greater Kansas City Area

Reviews

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    Very Impressive!
    “LB did a great job! Very friendly, efficient, and knowledgeable. They took the time to explain everything to me and help me understand how to avoid problems in the future. We had a problem with our A/C and LB had a technician to my house within the day!”
    John B.
    Highly Recommend!
    “Lancaster Brothers is a reputable company and I always have a positive experience when I work with them.”
    Ronaldo B.
    Highly Recommend!
    "I had some AC issues and they were able to come out the same day I called. The office contact was transparent on her approach about trying to get someone here same day and kept me updated throughout the day. The technician, JD, was very professional and diligent in his process of identifying the issue. He looped me in when I had questions but also let me go about my work day while he was here. Another great experience with Lancaster Brothers!"
    - Ronaldo B.
    Very Professional, Knowledgeable, and I Highly Recommend
    “Had an issue with my AC not turning on, and it turned out to be a burnt-out capacitor. LB arrived promptly, diagnosed the problem quickly, and replaced the part on the spot. Everything was back up and running within the hour.”
    Shawn O.
    Experts of Their Craft
    “LB did an excellent job cleaning the A/C coils on my ground source heat pump that was filthy and hadn’t been cleaned for years. I would recommend Lancaster Brothers for any heating or cooling system issues.”
    Dale V.
    Peace of Mind for All My Properties
    “Lancaster handles our HVAC in all 3 buildings at my place of work. They are very thorough and have great communication with me.”
    Brady H.
    Peace of Mind for All My Properties
    "This was the first time they had done a seasonal service at our home. Just like at work, they were very thorough. It is great to have a service that you can trust, at work as well as at home."
    - Brady H.
    Highly Recommend Lancaster Bros.
    “The third time we have used Lancaster Brothers in the past 5 years. They are responsive and do a great job. Called Monday morning & the professional technician was out that afternoon. Identified the issue quickly, ordered a part, and issue was fixed.”
    Nancy W.
    We Would Highly Recommend Lancaster
    “Have never had an issue with Lancaster. All technicians are professional in the way they handle their business. Jack has been to our property many times, and we have grown very comfortable with him and all of the Lancaster techs in our house.”
    Mitch A.
    First Time Calling, But Now I'm Loyal to Lancaster Bros.

    First time I have used Lancaster Bros. I had my A/C checked. Jack was friendly, knowledgeable & on time. I had been using another company for years & by far Lancaster Bros was the best! I highly recommend them.

    Karen B.
    LOVE LANCASTER BROTHERS!!!

    LB are incredibly polite and very thorough in his service inspection. Reviews the details so I understand what was done to the HVAC unit. And it's always nice to see a familiar face.

    Dee N.
    Almost 30 Years of Amazing Service
    “Joe Floyd has serviced our ground source heat pumps for the past 29 years. He has always been prompt, friendly, professional, and has taken great care of all of our HVAC needs. Thanks, Joe, we greatly appreciate you!!”
    Michele N.
    Competent & Thorough
    “We have had Joe from Lancaster come twice a year to do check-ups on our system and he is always friendly, professional, and never tries to sell anything additional.”
    Laura S.
    New Loyal Customers
    “Joe with Lancaster Bros. Was amazing. He knows his stuff and doesn't mind taking the time to explain it. This was our first time using Lancaster Bros. But they will be our "go-to" in the future.”
    Kimberly G.
    LB Ticks All The Boxes

    We’ve used Lancaster Brothers for over 20 years. Stellar customer service. Knowledgeable problem solvers. They’ve installed heat pumps and geothermal units over the years. Kind, considerate service workers.

    Emma E.
    LB Ticks All The Boxes
    "Joe has often performed our bi-annual maintenance and diagnosed a tricky issue with our geothermal. Trusting businesses to maintain our homes as they would their own homes is the only way I choose a provider."
    - Emma E.
    Always A Good Experience
    “This is a terrific service company! Their service calls are NOT a disguised "sales call" to try to get you to buy a whole new system. Its a great company to engage if you seek routine maintenance service or fix a problem.”
    Steve L.
    Efficient, Clean, and Friendly
    “We have used Lancaster Brothers for our new heating and cooling units, and they have been awesome to work with. They are efficient, clean, and they provided us with great service.”
    Ramin E.
    Thank You!
    “Lancaster Bros. are the best! Always timely, confident & knows exactly what to do. It is so good to have a company I can trust.”
    Marsha B.
    Our Go-To Company
    “We love dealing with the friendly and knowledgeable staff! They have always been on time and willing to answer any questions before and after the service appointment.”
    Gabby M.
    The Best!
    “Fantastic experience!!! Lancaster Bros were prompt, courteous, and very knowledgeable. Ron was outstanding! Highly recommend”
    Rolando R.
    Professional & Polite
    “Service was done as promised and in a timely manner. Ron was professional and completed the install of our air scrubber and left the area clean. Would highly recommend.”
    Cindy E.
    What A Great Team!
    “Lancaster is the only people we've used for installation and any maintenance since we got our GeoThermal. That in itself says it all. Great to work with!”
    Kevin W.
    Always Happy with LB
    “On time, friendly, and thorough. They don’t mind explaining how things work and how to keep them maintained. Always happy with Lancaster Bros.”
    Jen B.
    Highly recommend Lancaster Bros.
    “The third time we have used Lancaster Brothers in the past 5 years. They are responsive and do a great great job. Called on a Monday morning and the professional technician was out that afternoon. Identified the problem quickly, ordered a part and issue wa”
    Nancy W.
    LB was awesome today!
    “I have been using Lancaster since we moved into the home. They come twice a year. Great company. Always on time, professional and I know I can count on them to do it right!”
    Cindy L.
    Can’t say enough great praises for Lancaster Brothers!
    “Great to work with them to schedule appointments and they always show up timely. Service is completed well and fairly priced. In addition, a big thank you to Joe, our technician that always does a great job!”
    Sandy O.